Help and Support

Help and support services are offered from 9:00 AM to 5:00 PM GST on standard business days. This includes application support and technical support.

Application Support

Addresses issues regarding functionality, basic software configuration, setup and other issues related to user interface and training.

Technical Support

Addresses issues regarding software updates, database issues, import and export processes, integrations with other systems, also troubleshooting related network and email issues.

Our help and support services also provide access to periodic automatic software upgrades.

Training and Implemetation

Professional implementation, training, help and support services are an in-built part of all Absolute ERP Modules

Implementation Services

This service is designed to integrate Absolute™ ERP with your technical architecture, managerial systems and procedures.

User Training

Absolute offers on-site instructor-led training sessions before implemention. These sessions are tailored to user preferences. These training sessions are typically conducted in a series of two or three hour sessions.